Our team are committed to providing the best possible service to our residents, their families and guests supporting their holistic wellbeing and independent living.
24 Hour Emergency Monitoring
It is the first few minutes after a serious health emergency that can make the difference to your eventual recovery. All apartments and communal areas at The Residences have 24-hour emergency monitoring call buttons, and personal pendants. This gives you and your family peace of mind that if something unexpected happens,
help is readily available.
Concierge
Our Concierge is available for your convenience. Whether it’s making a booking, arranging deliveries, organising transport, maintenance requests or printing a document, it can all be done for you at The Residences.
Home Maintenance
When it comes to home maintenance, no job is too big or too small. Whether it’s a simple job like hanging a picture, moving a heavy item, attending to a leaky tap, changing a light globe or assembling furniture, our on-site maintenance and handyman is available five days per week.* (Personal Maintenance Requests may incur an additional charge.)
Pet Friendly
The Residences is a pet-friendly community. Subject to approval, your life-long companions are a welcome addition to the community.
Social club
The Social Club offers people a variety of cultural, social and educational activities. These events are co-ordinated by the committee in partnership with the Community Manager and are displayed in the monthly Newsletter & Calendar. These include organised events such as Vivid Harbour Cruise, Blue Mountains High Tea, themed Dinners and visits to the Art Gallery. (Some events will incur additional costs).
Vitalis Concierge Care
Vitalis, a specialist health care provider located in Sydney’s North Shore, has partnered with The Residences to provide a range of personalised health and home care services to residents when required. The Vitalis service is tailored for the needs of individual Resident requirements. Known as Vitalis Concierge, services range from daily tasks such as housekeeping, laundry and assistance with shopping through to nursing and a range of medical support.
For more information Vitalis Concierge Care, click here.
